In the event of RED MINI-MAG® or camera failure, to ensure there is no risk of further damages caused that may impede data recovery process:
Here at Jinni Tech Ltd. we got extensive knowledge of Red mags. We combined our technical knowledge of Red mag and Red Camera with our highly specialist software knowledge and added our expertise in SSD integrated data encryption plus our understanding of the bits and pieces of R3D and Prores file formats to maximise chances to get every possible shred of your footage out of a damaged drive.
We have in-house state-of-the-art technology, top-of-the-range tools and developed our own sophisticated techniques and algorithm. We have trained and dedicated expert engineers to get your files back from the deepest sectors of a damaged drive. We can even recover data from a physically dead drive. Also, we can repair or upgrade your dead or physically damaged RED MAG ® or RED MINI-MAG ®. So, if there is any hope to get your footage back, it probably is via us!
* We either will buy a new external USB 3 HDD for you, or you can send yours if you got a spare one (minimum specifications must be met)
So, if you had a bad day with your media, go ahead and drop us a line at support@jinnimag.com,
our capable friendly team is happy to save your valuable footage
The entire process takes between 3-5 working days.
In case the recovery proven to a be a failure, you will not get charged